Outsourcing accountability

BBC NEWS | South Asia | IT giant faces India legal action

A lot has been talked about how the Indian call centers and processing centers can be a security risk. But, often they refer to the employees there trading the customers’ data. I guess no one thought this as a security risk.

Looks like the multinational often pick the cheapest possible option. Wonder if HP would have such lax security policy in US. I am sure they will be worried about their exposure to lawsuits.

Indians, of course, are very circumspect as passing judgments on HP. Some even remarked – “It is sad that she had to give up her life for the industry to get its act together.”