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Friday, December 18, 2009

Taking our tax dollars for a ride with Santa

On paper there is separation of state and religion in the US. In reality the state policies are strongly influenced by the views of the major religion (example, abortion and gay rights). Come November/ December evidence of state support for religion emerges as different local governments spend tax dollars in putting up Christmas wreaths, decorations and lights.

Today, after being in Chicago for 11 years I chanced upon an interesting way to take our tax dollars for a ride... with Santa. Yes, I am talking about the Chicago Transit Authority's annual Santa trains. I had seen posters for the same previous years but never did I imagine that it would be such a big affair. The entire train was decked with lights - inside and out. Gone are the usual advertisements, replaced by corny jokes about Christmas. Even the seat covers were different - not the usual blue but the Christmas green and red with Santa/ trees and elves. The driver mentioned that it was the 18th year that the CTA was doing this and no other metropolitan transport authority does anything like this. Now, that is a dead give away on the merits of this promotion. If the idea has not caught on in 18 years it is a really bad idea. I am sure CTA authorities will spin this as a service that brings immeasurable joy to its riders. I am sure its riders (including me) will agree that we will be more joyful if the transport authority was in green, fares are not increased every year (how do they manage to remain in red even after increasing fares every year? they are not the only ones... usps is in the same position) the cars were clean, tracks were upgraded and the trains ran on time. It should not take 40 minutes to travel about 6 miles during rush hour. The suburban rail service, Metra, does 36 miles in that time.

Enjoy the photos of our tax dollars going on a ride with Santa.








BTW, my wife who took the regular train coming behind the holiday service somehow ended up ahead of me.

Sunday, December 13, 2009

If Jugaad is the new management mantra, can Chalta Hai be far behind

India's Next Global Export: Innovation - BusinessWeek

Turns out desis have done something that until recently was exculsuive to Americans - sold a management jargon. Apparently, jugaad is "innovation" ... desi estyle. Apparently, jugaad was at work when Tata's introduced nano or swach. Yeah, right. The first time I heard jugaad mentioned as a management concept I was at Kellogg, my alma mater, listening to Prof. Mohanbir Swahney speak. I must have guessed that jugaad's stars are on the rise for Prof. Swahney made a killing during the dot.com fad. He even used to (not sure if he still has) have a vanity plate that read "Net Prof."

As far as I know the closest meaning of Jugaad is "make it work" (as Tim Gunn says in "Project Runway"). Of course, if the things that happen in the name of jugaad happen on "Project Runway", Tim would personally kick you out. Jugaad is the cause of a fair amount of issues with India. It is about short-term without any thought for the long-term. It is about self without any thought for the society. And, what years of jugaad has got India is "Chalta hai" - positive translation would be "its fine. nothing to write home about." Soon, "chalta hai" will become the next management fad.